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Customer Service 101

(1) Providing high quality product or service; (2) Satisfying the needs/wants of the customers; (3) Making the customer come back

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Consumer Rights

Consumers have eight basic rights under the law, namely, the rights to: (1) basic needs, (2) safety, (3) information, (4) choice, (5) representation, (6) redress, (7) consumer education, and (8) healthy environment.

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Consumer Responsibilities

(1) Critical Awareness, (2) Action, (3) Social Concern, (4) Environmental Awareness, (5) Solidarity

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Pyramiding and other Unlawful Investment Schemes

(1) Pyramid Sales Scheme; (2) Multi-level Marketing; (3) Ponzi Scheme

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